Privacy Policy

Thai Visa Reviews ('we', 'our', 'the Platform') is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and international data protection standards. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information You Provide

• Review Submissions: Name (optional), email, review content, ratings
• Contact Forms: Name, email, message content

Automatically Collected Information

• Usage Data: Pages visited, time spent, click patterns
• Device Information: Browser type, operating system, device type
• IP Address: For geographic analysis and security
• Cookies: Session management and analytics

Third-Party Data

We aggregate publicly available reviews from:

• Google Maps/Business
• Facebook Pages
• Trustpilot

This data is already public and we process it in accordance with each platform's terms of service.

We use collected information for:

• Displaying and analyzing reviews
• Improving our UserScore™ algorithm
• Responding to user inquiries
• Sending requested information or updates
• Detecting and preventing fraudulent reviews
• Analyzing Platform usage to improve user experience
• Complying with legal obligations

We may share information only in these circumstances:

• Service Providers: Third-party services that help operate our Platform (hosting, analytics)
• Legal Requirements: If required by law or valid legal process
• Protection of Rights: To protect our rights, property, or safety
• Consent: With your explicit consent

We use cookies and similar technologies for:

• Essential Cookies: Required for Platform functionality
• Analytics Cookies: Understanding how users interact with our Platform
• Preference Cookies: Remembering your settings and preferences

You can control cookies through your browser settings. Disabling cookies may limit some Platform features.

We implement appropriate technical and organizational measures to protect your information, including:

• Secure HTTPS connections
• Regular security updates
• Limited access to personal data
• Secure data storage practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We retain personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Review content may be retained indefinitely as part of our historical record.

We guarantee the following rights under GDPR:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Restriction: Request restricted processing

To exercise these rights, contact us at legal@thaivisareviews.com

Our Platform is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We process data in compliance with GDPR requirements. Any international transfers are conducted using appropriate safeguards such as Standard Contractual Clauses or adequacy decisions to ensure your data remains protected.

Our Platform contains links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be notified via email or Platform notice.

For questions about this Privacy Policy or our privacy practices:

All privacy inquiries are handled by our designated Data Protection Office in full compliance with GDPR requirements.

We aim to respond to all privacy-related inquiries within 30 days.