Is The Colonel a legitimate visa agency?

The Colonel is listed in our directory with 91 customer reviews and a 92% UserScore rating based on customer feedback analysis.

What services does The Colonel offer?

The Colonel offers: ELITE, CONSULTATION, REPORTING, MARRIAGE, TOURIST, EXTENSION, BUSINESS, RETIREMENT, DEPENDENT, EDUCATION, WORK_PERMIT. Check their website or contact them directly for the most up-to-date service information.

How do I contact The Colonel?

Email: the.colonelcompany@gmail.com. Phone: +66-(0)61-663-3267. Website: https://thecolonelvisa.com/. Address: 10 Moo 3, T. Suthep, Muang, Chiang Mai 50200

What do customers say about The Colonel?

Based on 91 reviews, The Colonel has a UserScore of 92%. Customers have left 83 positive, 1 neutral, and 7 negative reviews.

Thai Visa Reviews

The Colonel

Name: The Colonel
Address: 10 Moo 3, T. Suthep, Muang, Chiang Mai 50200
Telephone: +66-(0)61-663-3267
Rating: 4.6

Elite Expert

The Colonel stands as a distinguished Thai visa agency, renowned for its expertise in navigating the complexities of Thailand's visa system. With a focus on providing exceptional service, The Colonel specializes in a comprehensive range of visa solutions, including the prestigious elite visas, DTV...

Accreditations & Awards

Thailand PrivilegeAuthorized Elite Visa Agent

Services Offered

Elite Visa

Visa Consultation

90-Day Reporting

Marriage Visa

Tourist Visa

Visa Extension

Business Visa

Retirement Visa

Dependent Visa

Education Visa

Work Permit

Review Rating

92%

UserScore™

EXCEPTIONAL CHOICE

91 reviews analyzed

Google

82 reviews

4.6/5

Facebook

9 reviews

4.5/5

Something wrong?

Let us know

Reviews (76)

83 positive (91%)

1 neutral (1%)

7 negative (8%)

zhihao yuan

17 days ago·

5/5

A professional and responsible team, you can feel at ease to find them for processing.

Visa Consultation

Helpful Staff

Tanavin Saitharnsin

18 days ago·

5/5

The staff provided excellent assistance and support throughout the spousal visa application process.

Marriage Visa

Helpful Staff

gege

25 days ago·

5/5

Very friendly, patient explanation, reasonable price, saved me a lot of trouble

Visa Consultation

Helpful Staff

Itay

about 1 month ago·

1/5

The service was very bad and made me feel embarrassed.

Visa Consultation

Responsive Staff

The Colonel

about 1 month ago

Agency Response

ขออนุญาตสอบถามเพิ่มเติมนะคะ เพื่อที่ทางเราจะได้เข้าใจเหตุการณ์และนำไปปรับปรุงการให้บริการค่ะ ไม่ทราบว่าคุณลูกค้าเข้ามาใช้บริการด้านใดกับทางเรา และในขั้นตอนการให้บริการส่วนไหนที่ทำให้คุณลูกค้ารู้สึกไม่ประทับใจหรือรู้สึกอับอายคะ หากสะดวก รบกวนเล่ารายละเอียดเพิ่มเติมให้ทางเราทราบได้เลยนะคะ ทางเรายินดีรับฟังและตรวจสอบเหตุการณ์ให้ค่ะ

Tim Sim

about 1 month ago·

5/5

I'm in the process of renewing my retirement visa, and I must say that the service provided by Britney and her team has been exceptional. They expertly guided us through the process with remarkable efficiency, energy, and enthusiasm, making our experience truly enjoyable. We highly recommend this...

Retirement Visa

Helpful Staff

The Colonel

about 1 month ago

Agency Response

Thank you so much for your wonderful review and kind words! It was truly a pleasure assisting you with your retirement visa renewal. We’re glad to hear that our team could make the process smooth, efficient, and enjoyable for you. We believe that visa procedures don’t always have to feel stressful, and we’re always willing to guide our clients step by step and make sure they feel well taken care of throughout the process. And of course, the singing and dancing made the day even more memorable! Thank you again for trusting Britt and The Colonel Team. We truly appreciate your recommendation and look forward to welcoming you back in the future. For anyone looking for friendly, professional, and reliable visa assistance in Chiang Mai, our team is always here to help!

Pauline Leung

about 1 month ago·

5/5

The service is very good, everything is smooth, very satisfied.

Visa Consultation

Helpful Staff

Cole Mayes

7 months ago·

5/5

They sure make working with immigration much easier, plus everyone is friendly and knowledgeable. Thanks! 🥰

Visa Consultation

Friendly Staff

Shanthi Bala

10 months ago·

5/5

Excellent and fast customer service. Staff are super friendly and professional. Initially was informed via LINE that resident certificates are mailed out and wait time is 2 weeks due to new immigration rule but when I arrived in...

Visa Consultation

Helpful Staff

Conor Davis

11 months ago·

5/5

Needed to switch my education visa to retirement visa. Two other agencies seemed confused by this but Britt explained everything really clearly regards the documentation I needed and the process. Came back with all the docs, Cindy double checked everything and made an appt at immigration for me 2 days later....

Retirement Visa

Helpful Staff

The Colonel

11 months ago

Agency Response

We appreciate your KIND SUPPORT!. We’re so glad to hear that we are able to guide you clearly through the documentation and could assist in preparing everything smoothly for all your process.It’s wonderful to know the process went well and that you were able to receive your retirement visa without delay. We truly appreciate your trust and recommendation. It means a lot to our team. If you need any further visa assistance in the future, we’re always willing to help. Thank you again and we wish you all the best! 🙏😊

Chen Lizhu

12 months ago·

5/5

Good service and reasonable prices for my family visa

Dependent Visa

Vu Dang

about 1 year ago·

1/5

4 THB per photocopy. Conveniently located across the Immigration Office. I bought my photocopies here for the visa application at the immigration office. You need a photocopy of your passport profile page, page with the entry stamp date, and a photo of your face. I waited inside at the chairs after and the ladies at the desk said I cannot wait here. The space inside was empty and it was hot outside so I wanted to stay cool. I didn’t see what...

Tourist Visa

Waiting Issue

Unhelpful Staff

Rebecca Summers

about 1 year ago·

4/5

Seamless process that really took the stress away. Thank you so much to team for looking after me so well

Visa Consultation

Caring Staff

Bitter Melon

about 1 year ago·

5/5

Professional, prompt and smiling service! Highly recommend!

Visa Consultation

Professional Staff

C M

about 1 year ago·

5/5

Very easy experience to get the residency certificate. And the ladies at the counter were very helpful

Visa Consultation

Helpful Staff

Healthy Lifestyle

over 1 year ago·

5/5

Easy. And fast

Visa Consultation

Pui Wipa

over 1 year ago·

5/5

The staff worked very well. They answered questions and provided very good detailed advice. There is also a coffee shop inside. I recommend this...

Visa Consultation

Helpful Staff

J“

J.H. “Jack” Choi

over 1 year ago·

5/5

They speak well and are very helpful with getting TM30 Certified. I went there also for Visa extension and Visa consultation.

Tourist Visa

Extension Service

Helpful Staff

Christopher Galate

over 1 year ago·

5/5

Excellent service. Ready to help.

Visa Consultation

Showing 20 of 20 reviews